In this increasingly digital age, the internet isn’t just important for businesses – for many companies, it’s the lifeblood that keeps the wheels turning.
But with some internet providers out there offering a less-than-stellar service, what happens if you’re unlikely enough to pair with one of these companies? In this blog, we’ll go over some of the issues that could arise from having a dodgy connection. Some of them may surprise you.
Perils Of Poor Internet Connection
Many different issues can arise due to poor connectivity in the workplace. Here’s hope a spotty or unreliable internet connection can harm your operation:
Lost Sales and Productivity:
In today’s day and age, most businesses rely on their online presence to communicate with the world and sell their products or services.
Poor connectivity can lead to website outages and stock systems not updating properly. If this occurs, it can lead to a plethora of problems including disrupted sales, lost revenue and out-of-sync stock levels.
Frustrating your customers and staff is never good and a good internet connection can help you avoid much of this stress.
If you rely on internet connectivity to communicate with your customers via online chat or your phone lines, a spotty signal could make it impossible to provide the service your customers expect.
Moreover, it’s not just your customers you need to think about. important business calls, video conferences or crucial online collaborations could also be affected, which could cause a raft of issues for you and your staff.
In the age of the internet, online reviews can make or break your reputation. If your website is forever down or customers aren’t able to connect with you due to issues with your internet, this won’t reflect well.
Not only will customers be less likely to shop with you again, but if they feel particularly disgruntled they’ll be likely to share this with the world, which can cause irreparable damage to your reputation.
If your internet connection is forever cutting out, this will make it next to impossible for many of your staff to carry out their duties effectively. As well as severely impacting your business’s productivity, this is sure to put a dent in staff morale.
Security Breaches And Data Risks:
Having a weak internet connection can potentially expose your business to cybersecurity threats. Network vulnerabilities can often arise due to poor connectivity, which could open the door for cybercriminals to take advantage of your porous security system.
This could open you up to all sorts of issues such as breaches of sensitive company and customer data.
So those are the main problems that can arise from having a poor internet connection. As you can see, your business may be susceptible to a range of risks, so it certainly pays to go with one of the better Business broadband providers if you rely heavily on having a good connection.