Openreach Care Level 4 and Broadband Business Care are opt in products and will be applied upon customer request.
* – Phone system maintenance will be automatically charged after 12-month free period. This will be charged yearly on a per extension basis. By default, 9-5.30 maintenance option will be applied. Upon customer request, their maintenance will be upgraded to the 365 247 package.
– Line Protection will be automatically charged after 3-month free period. This will be charged monthly on a per line/channel basis.
– Fraud Prevention will be automatically charged after 3-month free period. This will be charged monthly on a per line/channel basis.
– AP Protection will be automatically charged after 12-month free period. This will be charged monthly on a per access point basis.
**Router Protection will be automatically charged after 3-month free period. This will be charged monthly and per broadband connection. If the customer receives a 365/247 phone system
***Cabling installed by other parties is not included within phone system maintenance.