Maintenance Packages to Give You Peace of Mind
We don’t have to tell you the level of disruption your business would suffer if your phone system was to ever go down. We realise the importance of cost effective reliable support for your telephone system and offer maintenance packages to suit all business sizes, both hosted and on-premise systems are supported. Our maintenance packages are designed to give you peace of mind and the knowledge that if any problem does arise our highly experienced engineers who specialise in fault resolution will be on hand to help. We have robust processes in place to ensure your fault/queries are triaged and resolved within the agreed service level agreement.
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SILVER GOLD PLATINUMYou can choose between our three levels of care and are available for both hosted and on-premise systems.
If your unsure which package would suit your business requirements, feel free to use our free no obligation advice service.
SERVICE LEVEL AGREEMENTWith clear response and fix times both parties can have confidence in fault resolution within a timely manner.
Again, If you have any questions regarding the SLA, please get in touch and we’ll be happy to assist.