The Problem
We approached Yellowcom to our become our telecoms provider after our new supplier let the business down by fitting a flawed VOIP system. After installation, the systems poor performance impacted our company’s essential day to day operations and our new supplier was unable to identify the cause of the issue.
The Solution
We arranged an appointment with Andrew at Yellowcom to attend our premises and investigate the issue. Within minutes Yellowcom could establish that our broadband connection was the underlying problem and not the phone system itself. After resolving our broadband and phone system we instantly switched those services across to Yellowcom due to their superior industry knowledge.
As well as fixing our broadband and phone systems they upgraded our services to manage our phone system through an online portal that allows us to manage call traffic, run daily reports, and pick up calls on the move.
“We have built up a great working relationship with the Yellowcom team over the last 10 years, not just with Andrew but with the office staff too. We started off by moving our VOIP services across to fix our initial problem. Now they service our mobile account, phone system, broadband and Office 365 account which is the best recommendation I can give. We have experienced the true benefits of having one supplier for all our telecom needs.” Managing Director, Voltair
