A Proud History Driven By Great Customer Service
Yellowcom are a leading UK mobile and landline provider who has been delivering services to businesses from their offices in Glasgow and Belfast for over 10 years. We are fully accredited partners with Fixed Line Operators, Mobile Networks and Telecom Manufacturers which enable us to offer the best prices whatever the size of your business.
At Yellowcom our focus has always been about building trust and strong relationships with our customers, our aim is to understand your business, how you communicate with the outside world and how you can take full advantage of the product and services we provide you and your company. We strive to give the best customer experience and the best possible service to our customers. Our objective is to make sure our clients are happy and that we are operationally excellent in everything we do, say and deliver.Our company was started by Director Andrew in 2007 and through determination and hard work we have now grown to over twenty five staff and are living wage accredited. We’re really proud how far we have come and believe our success is down to the quality of our products as well as our customer service. We believe in an honest and personal approach and would be delighted to talk to you about your telecommunication requirements.
We can help in three simple steps
- Analyse the strengths and weaknesses of your existing solutions.
- Present our cost-effective solutions in a transparent manner by our account manager, answering any questions you may have about the proposal.
- Once you’re fully happy we then ensure switching is made simple so there is no disruption to your business.
Our customer service approach
- You will be appointed an account manager, who will become an essential external member of your team to manage all of your requirements
- A specified customer service executive will manage all your billing requirements
- A specified technical lead who will support all your technical requirements
- Reviews undertaken quarterly to ensure you are always on the best tariffs