Help & Support

Access guides, request help, or escalate an issue.

Helping You Stay Connected, Every Step of the Way

Whether you’re troubleshooting an issue, setting up a new device, or just need to speak to someone who gets it, our local teams in Belfast, Glasgow, and Dublin are here to help. No call centres. No ticket queues. Just real people, ready to support your business.

Email

support@yellowcom.co.uk

03330 156 651

UK Support Number

01263 5299

IE Support Number

Send a Message

Support Services at a Glance

How can we help?

Browse our support categories below or use the search bar to find specific answers.

Essential walkthroughs and setup instructions for your Yellowcom systems, handsets, and routers — everything you need to get started confidently.

Mobile & Roaming Support

Understand your mobile plan, data usage, international charges, and roaming options no surprises, just clear advice.

Quick tips, fault checks, and system guides to help you resolve common issues across your broadband, phone, and router setup.

Account, Escalations & Complaints

How we handle issues, resolve queries, and support your business with clear steps for escalation if needed.

Learn how Yellowcom monitors dark web threats and protects your business from unseen cyber risks.

Discover how Yellowcom keeps your phone systems running with proactive maintenance and expert fault resolution.