UK: 03330 156 651 | IE: 01263 5299
SMARTER CALLING. BETTER CUSTOMER CONTEXt
CONNECT for iPECS | CRM & Click-To-Dial Integration
CONNECT for iPECS is a powerful add-on hub for iPECS Cloud, bringing your calls, CRM, calendar, contacts and business tools into one simple web app. With click-to-dial, real-time team presence and Microsoft or Google integration, your team can work faster, reduce app switching and deliver better customer follow-up.
Call smarter. Work quicker. Stay connected
What is CONNECT for iPECS?
CONNECT is an “add-on hub” that lets iPECS Cloud work nicely with the other apps a business already uses. Instead of jumping between lots of tabs (phone app, calendar, CRM, tasks, time tracking), CONNECT pulls key bits together in one web app, and adds handy features like click-to-call and presence updates.
TEAM PRESENCE IN REAL TIME
CALLS, CRM & EMAIL IN ONE PLACE
One LESS APP SWITCHING
FASTER CUSTOMER FOLLOW-UP
CONNECT for iPECS Key features
CONNECT for iPECS helps your team work faster by linking your phone system with the business apps, contacts and customer information they rely on every day.
All-in-one Web App
Access calls, connected tools and customer information through one simple CONNECT web interface.
Built-in soft phone Calling
Make and receive calls directly through CONNECT, helping your team stay productive without relying only on desk phones.
Google & Microsoft Integration
Sign in with Google or Microsoft, sync calendars, and access contacts from the platforms your team already uses.
Calendar Sync
View calendar availability and team presence, so staff can see who is free, busy, on a call or in a meeting.
Faster Calling (Click-to-Dial)
Recognise phone numbers on webpages and call them instantly with one click, reducing manual dialling and saving time.
Integrations tailored to Business
Connect your CRM, project tools, time tracking systems and automation platforms to improve workflow and customer visibility.
Watch
CONNECT for IPECS in action
This video introduces CONNECT for iPECS, a browser-based integration hub that helps businesses connect their iPECS Cloud phone system with everyday tools such as CRM, calendar, contacts and business apps.With CONNECT, your team can call faster, access better customer context and reduce the time spent moving between different systems.
Click to Dial
Dial in one click
Save time, increase convenience and reduce manual error. Click to Dial is the simplest way of achieving all three.
How it works
Automatically recognises phone numbers on any webpage. One click launches CONNECT and starts the call instantly.
Instant Efficiency
Each time you use Click to Dial, you save time. Across all your outbound calls, the difference is massive.
Future-proof your Project Teams productivity with IPECS CONNECT
Help bring your communication and workflow together, giving staff faster access to the information they need before, during and after a call. Whether your team is following up with customers, managing enquiries, booking appointments or updating CRM records, CONNECT helps make the process quicker and more joined up. Make the switch today.
INDUSTRY EXPERTISE
Telecoms Solutions Designed For Your Sector
We understand the unique communication demands across different industries in the UK and Ireland. Find out how our tailored solutions help businesses like yours succeed:
Sports clubs operate in fast-paced environments where communication is critical. From matchday enquiries to memberships and bookings, every interaction matters.
With the right telecoms solutions for sports clubs, you can ensure every call is answered, every enquiry is captured, and your team stays connected—no matter how busy things get.
Running a gym or leisure centre means keeping members, staff and visitors connected from the front desk to the fitness suite. Yellowcom provides business phone systems, reliable business broadband, secure business WiFi and mobile solutions for leisure venues across the UK and Ireland.
Whether you manage a single gym, a council leisure facility or a multi-site fitness group, we help you improve communication, reduce downtime and deliver a better member experience.
In physio and wellness centres, every call matters. Whether it’s a new patient enquiry, a follow-up appointment or urgent treatment request, missed calls and slow responses can lead to lost revenue and poor patient experience.
With Yellowcom’s business phone systems for physio & wellness centres, alongside reliable broadband and mobiles, you can ensure every enquiry is handled quickly, professionally, and efficiently.
Reliable internet is no longer a luxury for rural and agricultural businesses - it’s essential. From managing livestock systems to processing payments, accessing cloud software, and communicating with suppliers, connectivity underpins modern farming operations.
That’s why business broadband for rural businesses must be fast, stable, and built for the unique challenges of remote locations.
At Yellowcom, we specialise in delivering reliable rural broadband UK solutions, helping farms and agricultural businesses stay connected, productive, and future-ready.
Accountancy is a heavily regulated, deadline-driven profession. When the January self-assessment rush hits or year-end approaches, your practice cannot afford sluggish networks, software crashes, or security vulnerabilities.
Today’s offices rely on fast, reliable communication technology to stay productive and connected. Whether teams are based in the office, working remotely, or operating in a hybrid environment, dependable telecoms ensure staff can collaborate effectively and respond quickly to clients.
What is iPECS and how does it work?
iPECS is a cloud-based communication system developed by Ericsson-LG. It brings together voice, video, messaging, and contact centre tools into a single secure platform that works across desktop, mobile, and browser—no hardware or downloads required.
Is iPECS suitable for hybrid and remote teams?
Absolutely. iPECS is built for flexibility. Tools like iPECS ONE and ANYWHERE let your team call, message, and collaborate from anywhere—without compromising performance or professionalism.
What are the main benefits of switching to iPECS?
✔️ No on-site PBX required
✔️ Cost-efficient per-user licences
✔️ Integrates with CRMs and Microsoft Teams
✔️ Ready for the UK’s 2027 ISDN switch-off
✔️ Hosted in secure UK data centres
Can iPECS grow with my business?
Yes. You can scale up by simply adding new users or features as needed. With its modular design and optional add-ons like CONNECT, CONTACT, Sidekick, and PCI compliance, iPECS grows with you.
Why choose Yellowcom as your provider?
We offer local, human support—not just a platform. With Yellowcom, you get a single point of contact, fast installation, reliable advice, and a fully managed system tailored to your business goals.
Frequently Asked Questions
Ready to Embrace iPECS?
Future-proof your business with a cloud communications platform that adapts to how you work. Whether you’re scaling, switching from legacy systems, or supporting hybrid teams, iPECS gives you the flexibility, insight and tools to stay ahead.
🔹 Smarter workflows
🔹 Happier customers
🔹 Real-time insights
🔹 Always supported by Yellowcom
Take the next step in business communication.
03330 156 651
UK Contact Number
01263 5299
IE Contact Number