yellowcom ai virtual assistant

AI Receptionist. Extra Call Cover, Exactly When You Need It.

Yellowcom AI receptionist answers incoming phone calls when your staff are busy, out of the office or your business is closed. Turn it on when you need extra cover – and off when your team is ready to take over.

Book a chat with a Yellowcom Expert.

Your customers still expect someone to pick up

Every missed call is
a missed opportunity

When your team is busy, out of the office or your business is closed, switch on Yellowcom AI Receptionist for extra call answering cover. It answers naturally, understands why the customer is calling and takes the right next step.

No waiting on hold

Customers get an immediate response, even at busy times

No robotic phone menus

Callers simply explain what they need in their own words

Cover when you need it

Switch on the AI assistant for busy periods or out-of-hours

ai that works alongside your people

Let your team focus on the conversations that need them.

Your AI receptionist can handle

Your people can focus on

everything you need

One virtual assistant, working around your business

On - Demand Call Cover

Turn your AI receptionist on when staff are busy, away or the business is closed, and off when you no longer need cover.

Natural Voice Conversations

Create a more human calling experience with conversational interactions.

Intelligent Call Routing

Identify why someone is calling and connect them with the appropriate available person or department.

Out - of - Hours Reception

Give callers a professional over-the-phone receptionist experience even after your normal opening hours.

Voice to Email

When a call can’t be transferred, the AI receptionist can capture the details of the conversation and send the information to your team by email for follow-up.

Call Insights

Understand common reasons for calls and identify trends across customer conversations.

How it Works

From incoming call to the right outcome.

Customer Calls

They ring your normal business number just as they do today.

AI receptionist answers

Your assistant greets the caller with the voice and experience configured for your business.

It understands

The assistant listens to what the customer needs and follows the relevant workflow

It takes action

The assistant answers the enquiry or transfers the live call according to your configured call flow.

See how Yellowcom's Virtual Assistant could handle calls and win business

Talk to a Specialist today.

Prefer to speak to someone right now?

UK: 03330 156 651 | IE: 01263 5299

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