UK: 03330 156 651 | IE: 01263 5299
yellowcom ai virtual assistant
AI Receptionist. Extra Call Cover, Exactly When You Need It.
Yellowcom AI receptionist answers incoming phone calls when your staff are busy, out of the office or your business is closed. Turn it on when you need extra cover – and off when your team is ready to take over.
Book a chat with a Yellowcom Expert.
Your customers still expect someone to pick up
Every missed call is
a missed opportunity
When your team is busy, out of the office or your business is closed, switch on Yellowcom AI Receptionist for extra call answering cover. It answers naturally, understands why the customer is calling and takes the right next step.
No waiting on hold
Customers get an immediate response, even at busy times
No robotic phone menus
Callers simply explain what they need in their own words
Cover when you need it
Switch on the AI assistant for busy periods or out-of-hours
ai that works alongside your people
Let your team focus on the conversations that need them.
Your AI receptionist can handle
- Routine question
- Initial call qualification
- Basic information collection
- Call routing
- Out-of-hours enquiries
Your people can focus on
- Complex customer issues
- Sales conversations
- Technical enquiries
- Relationship building
- Important decisions
everything you need
One virtual assistant, working around your business
On - Demand Call Cover
Turn your AI receptionist on when staff are busy, away or the business is closed, and off when you no longer need cover.
Natural Voice Conversations
Create a more human calling experience with conversational interactions.
Intelligent Call Routing
Identify why someone is calling and connect them with the appropriate available person or department.
Out - of - Hours Reception
Give callers a professional over-the-phone receptionist experience even after your normal opening hours.
Voice to Email
When a call can’t be transferred, the AI receptionist can capture the details of the conversation and send the information to your team by email for follow-up.
Call Insights
Understand common reasons for calls and identify trends across customer conversations.
How it Works
From incoming call to the right outcome.
Customer Calls
They ring your normal business number just as they do today.
AI receptionist answers
Your assistant greets the caller with the voice and experience configured for your business.
It understands
The assistant listens to what the customer needs and follows the relevant workflow
It takes action
The assistant answers the enquiry or transfers the live call according to your configured call flow.
See how Yellowcom's Virtual Assistant could handle calls and win business
Talk to a Specialist today.
Prefer to speak to someone right now?
UK: 03330 156 651 | IE: 01263 5299
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