Unified communications

iPECS ONE

Empower your workforce with seamless business communications on any device. iPECS ONE combines calling, messaging, video conferencing and collaboration into one simple browser-based solution.

Your Communication, Evolved

What is iPECS ONE?

iPECS ONE is a cloud-based communication app that puts the power of your iPECS phone system onto any device - PC, laptop, tablet or smartphone. There’s nothing to install on your desktop: just log in via your browser or mobile app and you’re ready to collaborate.

IdEal for hybrid and remote teams
No on-site hardware
UP TO 3 LICENSES PER SET UP
Access via browser, mobile or desk phone

iPECS ONE Key Features

iPECS ONE turns any device into an extension of your phone system, bringing together calling and collaboration in one secure app.

Voice CALLS

Make and receive business calls from browser, mobile or tablet. Hold, transfer and park with ease.

 

Video Meetings

Launch ad-hoc video calls from chat in one click. Host internal and external collaboration face-to-face.

Team Chat

1:1 and group chat for fast communication. Share files and keep projects organized in channels.

 

Presence

See who’s available, on a call, or in a meeting in real-time to route calls intelligently.

One Contact List

Access company directory and personal contacts in one interface. Click to call without switching apps.

Multi-Device

Browser, Mobile (Android/iOS), and Tablet apps. Use alongside desk phones with the same identity.

Our Flagship Cloud Communications Platform

Explore the Power
of iPECS ONE

Experience the real browser-based interface of iPECS ONE. Switch tabs, test the dialer, chat with team members, and launch instant video calls live in your browser below!

iPECS ONE Interactive Browser Softphone
iPECS ONE - Demo Example

Quick Contacts List

CT

Charlotte Thompson

01 906 1234

OH

Oliver Harrison

01 906 1235

EF

Emily Fletcher

01 906 1236

Ringing out...

Charlotte Thompson

01 906 1234

Ringing...
WEBCAM ACTIVE
Camera
🧑‍💼 Charlotte Thompson iPECS ONE Web RTC peer active
Conversations +
CT

Charlotte Thompson

Sales Director | Status: Available

Hi! Did you get a chance to look at the Dublin enterprise proposal?
09:30 AM
Just auditing it now, looking very solid.
09:32 AM
Just completed the iPECS Cloud routing update for the Belfast site.
10:05 AM
Excellent, is the voice quality test verified?
10:10 AM
Yes, 100% latency checks are well within limits.
10:11 AM
The new client wants to start their Sidekick AI demo tomorrow.
08:45 AM
Charlotte is typing...
Secure Chat Stream • Interactive Inputs Disabled

Host Instant iPECS Video Meeting

With iPECS ONE, you can spin up multi-user video conference rooms in a single click straight from your Google Chrome or alternative browser. Zero downloads required.

Meeting Room Provisioned

Your browser-to-browser WebRTC connection is active.

https://ipecs-one.yellowcom.co.uk/meet/624935
CT

Charlotte Thompson

Sales Director

Ext: 1234
OH

Oliver Harrison

Technical Support Lead

Ext: 1235
EF

Emily Fletcher

Account Manager

Ext: 1236

No directory match found

Watch

IPECS ONE in action

iPECS ONE is built for the modern business with coplete flexibility. Whether your team are fully remote, in the office or a mixture of the two, having the technology to match your set up is key to maintaining productivity and keeping communications seamless!

Our Proven Process

How iPECS Cloud Solutions Work

Connectivity Audit & System Assessment

We start with a full VoIP and connectivity check, testing call quality, broadband readiness, and network infrastructure - ensuring every iPECS deployment performs perfectly.

Choose Your Handsets & Apps

From executive desk phones to mobile-first setups, we guide you through picking devices and user licences that match your workflow and budget.

Installation &
Go-Live

Yellowcom engineers handle setup end-to-end: remotely or on-site. We'll configure networks, activate licences, and train your team-without disruption.

Connect & Collaborate Anywhere

Once live, your team can call, chat, and video meet from anywhere—backed by ongoing support and self-service tools.

CLIENT SUCCESS

See How We've Helped Businesses Thrive

Read how our tailored solutions and dedicated local support have made a real difference for businesses like yours:

One provider. One bill. Complete peace of mind.

“We didn’t realise how much time and cost was being lost having three separate telecom providers – Yellowcom solved that in one move.” – George, Lisney Belfast

Lisney Belfast

Belfast

Take 30 Seconds to Find Your Ideal Phone System

Not sure whether to choose VoIP, On-Premise, or a Hybrid setup? Answer three quick questions and we’ll guide you to the best-fit system for your business — based on how your team works, the devices you prefer, and your top priorities.

🎯 Benefits:

  • Tailored recommendations in under 30 seconds

  • Works for all business sizes and industries

  • Based on your actual setup, not assumptions

Cloud Features

Smart Features Built for Business

Voicemail-to-Email

Receive voicemails straight to your inbox as audio files. Perfect for staying on top of messages when you’re out of office or working remotely.

Mobile Twinning

Twin your desk phone with your mobile. Make and receive business calls from your mobile using your business number—ideal for hybrid workforces.

Auto Attendants & Call Routing

Direct callers to the right team using custom call menus, routing rules, and failover options. Cut down call wait times and improve customer experience.

Call Queues & Hunt Groups

Set up queues and team-based call distribution. If someone’s unavailable, calls can be redirected to the next available agent—never miss a lead.

Web-Based Admin Portal

Manage users, monitor call activity, and make real-time changes via an easy-to-use cloud dashboard—no IT department required.

CRM Integration (130+ Platforms)

Connect your phone system to CRMs like Salesforce, HubSpot or Zoho. See caller details instantly and log interactions automatically.

INDUSTRY EXPERTISE

Telecoms Solutions Designed For Your Sector

We understand the unique communication demands across different industries in the UK and Ireland. Find out how our tailored solutions help businesses like yours succeed:

What is iPECS and how does it work?

iPECS is a cloud-based communication system developed by Ericsson-LG. It brings together voice, video, messaging, and contact centre tools into a single secure platform that works across desktop, mobile, and browser—no hardware or downloads required.

 

Absolutely. iPECS is built for flexibility. Tools like iPECS ONE and ANYWHERE let your team call, message, and collaborate from anywhere—without compromising performance or professionalism.

 

✔️ No on-site PBX required
✔️ Cost-efficient per-user licences
✔️ Integrates with CRMs and Microsoft Teams
✔️ Ready for the UK’s 2027 ISDN switch-off
✔️ Hosted in secure UK data centres

Yes. You can scale up by simply adding new users or features as needed. With its modular design and optional add-ons like CONNECT, CONTACT, Sidekick, and PCI compliance, iPECS grows with you.

We offer local, human support—not just a platform. With Yellowcom, you get a single point of contact, fast installation, reliable advice, and a fully managed system tailored to your business goals.

Frequently Asked Questions

Ready to Embrace iPECS?

Future-proof your business with a cloud communications platform that adapts to how you work. Whether you’re scaling, switching from legacy systems, or supporting hybrid teams, iPECS gives you the flexibility, insight and tools to stay ahead.

🔹 Smarter workflows
🔹 Happier customers
🔹 Real-time insights
🔹 Always supported by Yellowcom

Take the next step in business communication.

03330 156 651

UK Contact Number

01263 5299

IE Contact Number