UK: 03330 156 651 | IE: 01263 5299
- UK: 03330 156 651
- IE: 01263 5299
Unified communications
iPECS ONE
Empower your workforce with seamless business communications on any device. iPECS ONE combines calling, messaging, video conferencing and collaboration into one simple browser-based solution.
Your Communication, Evolved
What is iPECS ONE?
iPECS ONE is a cloud-based communication app that puts the power of your iPECS phone system onto any device - PC, laptop, tablet or smartphone. There’s nothing to install on your desktop: just log in via your browser or mobile app and you’re ready to collaborate.
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IdEal for hybrid and remote teams
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No on-site hardware
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UP TO 3 LICENSES PER SET UP
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Access via browser, mobile or desk phone
iPECS ONE Key Features
iPECS ONE turns any device into an extension of your phone system, bringing together calling and collaboration in one secure app.
Voice CALLS
Make and receive business calls from browser, mobile or tablet. Hold, transfer and park with ease.
Video Meetings
Launch ad-hoc video calls from chat in one click. Host internal and external collaboration face-to-face.
Team Chat
1:1 and group chat for fast communication. Share files and keep projects organized in channels.
Presence
See who’s available, on a call, or in a meeting in real-time to route calls intelligently.
One Contact List
Access company directory and personal contacts in one interface. Click to call without switching apps.
Multi-Device
Browser, Mobile (Android/iOS), and Tablet apps. Use alongside desk phones with the same identity.
Our Flagship Cloud Communications Platform
Explore the Power
of iPECS ONE
Experience the real browser-based interface of iPECS ONE. Switch tabs, test the dialer, chat with team members, and launch instant video calls live in your browser below!
iPECS ONE - Demo Example
Quick Contacts List
CT
Charlotte Thompson
01 906 1234
OH
Oliver Harrison
01 906 1235
EF
Emily Fletcher
01 906 1236
Ringing out...
Charlotte Thompson
01 906 1234
Ringing...
WEBCAM ACTIVE
Camera
🧑💼 Charlotte Thompson iPECS ONE Web RTC peer active
Live Transcription Preview (Sidekick Integration)
"Connecting call..."
Conversations +
CT
Charlotte Thompson
Sales Director | Status: Available
Hi! Did you get a chance to look at the Dublin enterprise proposal?
09:30 AM Just auditing it now, looking very solid.
09:32 AM Just completed the iPECS Cloud routing update for the Belfast site.
10:05 AM Excellent, is the voice quality test verified?
10:10 AM Yes, 100% latency checks are well within limits.
10:11 AM The new client wants to start their Sidekick AI demo tomorrow.
08:45 AM Secure Chat Stream • Interactive Inputs Disabled
Host Instant iPECS Video Meeting
With iPECS ONE, you can spin up multi-user video conference rooms in a single click straight from your Google Chrome or alternative browser. Zero downloads required.
Meeting Room Provisioned
Your browser-to-browser WebRTC connection is active.
https://ipecs-one.yellowcom.co.uk/meet/624935
CT
Charlotte Thompson
Sales Director
Ext: 1234 OH
Oliver Harrison
Technical Support Lead
Ext: 1235 EF
Emily Fletcher
Account Manager
Ext: 1236No directory match found
Watch
IPECS ONE in action
iPECS ONE is built for the modern business with coplete flexibility. Whether your team are fully remote, in the office or a mixture of the two, having the technology to match your set up is key to maintaining productivity and keeping communications seamless!
Our Proven Process
How iPECS Cloud Solutions Work
Connectivity Audit & System Assessment
We start with a full VoIP and connectivity check, testing call quality, broadband readiness, and network infrastructure - ensuring every iPECS deployment performs perfectly.
Choose Your Handsets & Apps
From executive desk phones to mobile-first setups, we guide you through picking devices and user licences that match your workflow and budget.
Installation &
Go-Live
Yellowcom engineers handle setup end-to-end: remotely or on-site. We'll configure networks, activate licences, and train your team-without disruption.
Connect & Collaborate Anywhere
Once live, your team can call, chat, and video meet from anywhere—backed by ongoing support and self-service tools.
CLIENT SUCCESS
See How We've Helped Businesses Thrive
Read how our tailored solutions and dedicated local support have made a real difference for businesses like yours:
One provider. One bill. Complete peace of mind.
“We didn’t realise how much time and cost was being lost having three separate telecom providers – Yellowcom solved that in one move.” – George, Lisney Belfast
Lisney Belfast
Belfast
Take 30 Seconds to Find Your Ideal Phone System
Not sure whether to choose VoIP, On-Premise, or a Hybrid setup? Answer three quick questions and we’ll guide you to the best-fit system for your business — based on how your team works, the devices you prefer, and your top priorities.
🎯 Benefits:
Tailored recommendations in under 30 seconds
Works for all business sizes and industries
Based on your actual setup, not assumptions
Cloud Features
Smart Features Built for Business
Voicemail-to-Email
Receive voicemails straight to your inbox as audio files. Perfect for staying on top of messages when you’re out of office or working remotely.
Mobile Twinning
Twin your desk phone with your mobile. Make and receive business calls from your mobile using your business number—ideal for hybrid workforces.
Auto Attendants & Call Routing
Direct callers to the right team using custom call menus, routing rules, and failover options. Cut down call wait times and improve customer experience.
Call Queues & Hunt Groups
Set up queues and team-based call distribution. If someone’s unavailable, calls can be redirected to the next available agent—never miss a lead.
Web-Based Admin Portal
Manage users, monitor call activity, and make real-time changes via an easy-to-use cloud dashboard—no IT department required.
CRM Integration (130+ Platforms)
Connect your phone system to CRMs like Salesforce, HubSpot or Zoho. See caller details instantly and log interactions automatically.
INDUSTRY EXPERTISE
Telecoms Solutions Designed For Your Sector
We understand the unique communication demands across different industries in the UK and Ireland. Find out how our tailored solutions help businesses like yours succeed:
Reliable communication is essential in every care environment. Whether staff are responding to residents, coordinating between departments, speaking with healthcare professionals, or supporting families, care homes need systems they can depend on every day.
Sports clubs operate in fast-paced environments where communication is critical. From matchday enquiries to memberships and bookings, every interaction matters. With the right telecoms solutions for sports clubs, you can ensure every call is answered, every enquiry is captured, and your team stays connected—no matter how busy things get.
Running a gym or leisure centre means keeping members, staff and visitors connected from the front desk to the fitness suite. Yellowcom provides business phone systems, reliable business broadband, secure business WiFi and mobile solutions for leisure venues across the UK and Ireland. Whether you manage a single gym, a council leisure facility or a multi-site fitness group, we help you improve communication, reduce downtime and deliver a better member experience.
In physio and wellness centres, every call matters. Whether it’s a new patient enquiry, a follow-up appointment or urgent treatment request, missed calls and slow responses can lead to lost revenue and poor patient experience. With Yellowcom’s business phone systems for physio & wellness centres, alongside reliable broadband and mobiles, you can ensure every enquiry is handled quickly, professionally, and efficiently.
Reliable internet is no longer a luxury for rural and agricultural businesses - it’s essential. From managing livestock systems to processing payments, accessing cloud software, and communicating with suppliers, connectivity underpins modern farming operations. That’s why business broadband for rural businesses must be fast, stable, and built for the unique challenges of remote locations. At Yellowcom, we specialise in delivering reliable rural broadband UK solutions, helping farms and agricultural businesses stay connected, productive, and future-ready.
Accountancy is a heavily regulated, deadline-driven profession. When the January self-assessment rush hits or year-end approaches, your practice cannot afford sluggish networks, software crashes, or security vulnerabilities.
What is iPECS and how does it work?
iPECS is a cloud-based communication system developed by Ericsson-LG. It brings together voice, video, messaging, and contact centre tools into a single secure platform that works across desktop, mobile, and browser—no hardware or downloads required.
Is iPECS suitable for hybrid and remote teams?
Absolutely. iPECS is built for flexibility. Tools like iPECS ONE and ANYWHERE let your team call, message, and collaborate from anywhere—without compromising performance or professionalism.
What are the main benefits of switching to iPECS?
✔️ No on-site PBX required
✔️ Cost-efficient per-user licences
✔️ Integrates with CRMs and Microsoft Teams
✔️ Ready for the UK’s 2027 ISDN switch-off
✔️ Hosted in secure UK data centres
Can iPECS grow with my business?
Yes. You can scale up by simply adding new users or features as needed. With its modular design and optional add-ons like CONNECT, CONTACT, Sidekick, and PCI compliance, iPECS grows with you.
Why choose Yellowcom as your provider?
We offer local, human support—not just a platform. With Yellowcom, you get a single point of contact, fast installation, reliable advice, and a fully managed system tailored to your business goals.
Frequently Asked Questions
Ready to Embrace iPECS?
Future-proof your business with a cloud communications platform that adapts to how you work. Whether you’re scaling, switching from legacy systems, or supporting hybrid teams, iPECS gives you the flexibility, insight and tools to stay ahead.
🔹 Smarter workflows
🔹 Happier customers
🔹 Real-time insights
🔹 Always supported by Yellowcom
Take the next step in business communication.
03330 156 651
UK Contact Number
01263 5299
IE Contact Number