UK: 03330 156 651 | IE: 01263 5299
Cloud Communications, Tailored to You
iPECS Cloud Communications
Enterprise-grade phone and contact solutions for growing businesses. Built on Ericsson-LG innovation, iPECS empowers hybrid teams, streamlines customer interactions, and connects workforces wherever they are.
Your Communication, Evolved
What is iPECS?
iPECS is a secure, AI-enabled cloud communications platform, purpose-built for businesses transitioning away from traditional systems like ISDN or PBX. It's the ultimate UCaaS and CCaaS foundation—bringing voice, video, chat, and integrations into one easy-to-use platform.
- Ideal for:
- ✅ Hybrid and remote teams
- ✅ Multi-site or mobile workforces
- ✅ Businesses scaling up
- Why switch
- ✅ No on-site hardware
- ✅ One licence per user
- ✅ Hosted in secure UK data centres
- ✅ Access via browser, mobile, or desk phone
Our Proven Process
How iPECS Cloud Solutions Work
Connectivity Audit & System Assessment
We start with a full VoIP and connectivity check, testing call quality, broadband readiness, and network infrastructure—ensuring every iPECS deployment performs perfectly.
Choose Your Handsets & Apps
From executive desk phones to mobile-first setups, we guide you through picking devices and user licences that match your workflow and budget.
Installation & Go-Live
Yellowcom engineers handle setup end-to-end: remotely or on-site. We'll configure networks, activate licences, and train your team—without disruption.
Connect & Collaborate Anywhere
Once live, your team can call, chat, and video meet from anywhere—backed by ongoing support and self-service tools.
Our Flagship Cloud Communications Platform
Explore the Power of iPECS
iPECS is more than just a phone system it’s the heart of your business communication. From voice and video to instant messaging, contact centre tools, and CRM integration, iPECS delivers everything you need to connect teams, engage customers, and streamline operations in one intelligent, cloud-based platform.
iPECS Cloud
A feature-rich hosted VoIP system offering voice, video, instant messaging, and deep integrations with Microsoft Teams, CRMs, and productivity tools.
iPECS ONE
Browser-based softphone for voice, video, and messaging. Access everything from any device with no software downloads.
CONNECT for iPECS
Bring all your tools together voice, chat, CRM, calendars into one screen. Automate call logs, launch calls in a click, and save time every day.
CONTACT for iPECS
An omni-channel contact centre platform built for SMBs. Manage voice, WhatsApp, email, chat, and social all in one place.
Sidekick
Your AI-powered assistant. Transcribes calls, scores sentiment, summarises conversations, and can log notes into your CRM.
PCI for iPECS
Take card payments over the phone while staying 100% PCI DSS compliant. Automatic recording pauses, no sensitive data stored.
Built for Your Industry
We tailor every iPECS solution to your business sector. Whether you’re running a care home, estate agency, school, dealership or hospitality venue—we build solutions that fit.
🔹 Trusted in Northern Ireland, Scotland & Ireland
🔹 Ready for the 2027 ISDN Switch-Off
🔹 Used by leaders in care, education, property, and retail
Smart Features Built for Business
✅ Voicemail to Email
✅ Auto Attendant & IVR
✅ Call Queues & Routing
✅ CRM & Calendar Integration
✅ Web Admin Dashboard
✅ Call Recording & Analytics
✅ Real-Time Wallboards
✅ WhatsApp & Web Chat
✅ Microsoft Teams Integration
CLIENT SUCCESS
See How We've Helped Businesses Thrive
Read how our tailored solutions and dedicated local support have made a real difference for businesses like yours:
One provider. One bill. Complete peace of mind.
“We didn’t realise how much time and cost was being lost having three separate telecom providers – Yellowcom solved that in one move.” – George, Lisney Belfast
Lisney Belfast
Belfast
Take 30 Seconds to Find Your Ideal Phone System
Not sure whether to choose VoIP, On-Premise, or a Hybrid setup? Answer three quick questions and we’ll guide you to the best-fit system for your business — based on how your team works, the devices you prefer, and your top priorities.
🎯 Benefits:
Tailored recommendations in under 30 seconds
Works for all business sizes and industries
Based on your actual setup, not assumptions
Cloud Features
Smart Features Built for Business
Voicemail-to-Email
Receive voicemails straight to your inbox as audio files. Perfect for staying on top of messages when you’re out of office or working remotely.
Mobile Twinning
Twin your desk phone with your mobile. Make and receive business calls from your mobile using your business number—ideal for hybrid workforces.
Auto Attendants & Call Routing
Direct callers to the right team using custom call menus, routing rules, and failover options. Cut down call wait times and improve customer experience.
Call Queues & Hunt Groups
Set up queues and team-based call distribution. If someone’s unavailable, calls can be redirected to the next available agent—never miss a lead.
Web-Based Admin Portal
Manage users, monitor call activity, and make real-time changes via an easy-to-use cloud dashboard—no IT department required.
CRM Integration (130+ Platforms)
Connect your phone system to CRMs like Salesforce, HubSpot or Zoho. See caller details instantly and log interactions automatically.
INDUSTRY EXPERTISE
Telecoms Solutions Designed For Your Sector
We understand the unique communication demands across different industries in the UK and Ireland. Find out how our tailored solutions help businesses like yours succeed:
Award-winning phone systems and connectivity solutions designed specifically for legal firms, accountants, financial advisors, and professional service businesses across the UK and Ireland.
Award-winning phone systems and broadband solutions designed specifically for hotels and hospitality businesses across the UK and Ireland.
Award-winning phone systems, mobile solutions, and temporary connectivity designed specifically for construction companies and building sites across the UK and Ireland.
Yellowcom has delivered award-winning telecommunications solutions to schools, colleges, and universities throughout Scotland, Northern Ireland, and the Republic of Ireland.
Enhance patient service and streamline appointments with secure, reliable phone and broadband systems tailored to clinical needs
What is iPECS and how does it work?
iPECS is a cloud-based communication system developed by Ericsson-LG. It brings together voice, video, messaging, and contact centre tools into a single secure platform that works across desktop, mobile, and browser—no hardware or downloads required.
Is iPECS suitable for hybrid and remote teams?
Absolutely. iPECS is built for flexibility. Tools like iPECS ONE and ANYWHERE let your team call, message, and collaborate from anywhere—without compromising performance or professionalism.
What are the main benefits of switching to iPECS?
✔️ No on-site PBX required
✔️ Cost-efficient per-user licences
✔️ Integrates with CRMs and Microsoft Teams
✔️ Ready for the UK’s 2027 ISDN switch-off
✔️ Hosted in secure UK data centres
Can iPECS grow with my business?
Yes. You can scale up by simply adding new users or features as needed. With its modular design and optional add-ons like CONNECT, CONTACT, Sidekick, and PCI compliance, iPECS grows with you.
Why choose Yellowcom as your provider?
We offer local, human support—not just a platform. With Yellowcom, you get a single point of contact, fast installation, reliable advice, and a fully managed system tailored to your business goals.
Frequently Asked Questions
Ready to Embrace iPECS?
Future-proof your business with a cloud communications platform that adapts to how you work. Whether you’re scaling, switching from legacy systems, or supporting hybrid teams, iPECS gives you the flexibility, insight and tools to stay ahead.
🔹 Smarter workflows
🔹 Happier customers
🔹 Real-time insights
🔹 Always supported by Yellowcom
Take the next step in business communication.
03330 156 651
UK Contact Number
01263 5299
IE Contact Number