Telecom Solutions for Dental Clinics

Streamlined, Secure, and Scalable Communication for Modern Dental Practices

At Yellowcom, we understand that dental practices face unique challenges when it comes to communication. From managing appointment scheduling to maintaining compliance with patient confidentiality standards, reliable telecoms aren’t just helpful – they’re essential. We’ve worked with numerous dental clinics across Scotland, Northern Ireland and the Republic of Ireland to deliver tailored telecom and connectivity solutions that boost efficiency, reduce admin time, and enhance patient experience.

Why Dentists Choose Yellowcom

Dental surgeries often operate in high-pressure environments where every missed call can mean a missed appointment and lost revenue. That’s why our phone systems for dentists are designed to be dependable, cost-effective, and feature-rich.

Here’s how we support dental practices like yours:

VoIP Phone Systems for Dentists

Our award-winning cloud-based and on-premise phone systems (such as iPECS Cloud and Horizon) are perfectly suited for dental clinics. Benefits include:

• Automated appointment reminders via SMS or voice call
• Call routing and queuing to ensure urgent calls get through, even during busy periods
• Voicemail-to-email for responding to patient queries quickly
• Call recording for complaint resolution and training
• CRM integration to connect with dental software systems, showing patient info on screen during a call

Whether you’re a single-chair surgery or a multi-site group, we configure the system to your exact workflow and staffing needs.

IT-Ready, Patient-Safe Connectivity

We partner with leading broadband providers to deliver assured broadband and leased lines suitable for VoIP, patient record systems, and digital X-ray uploads. Features include:

• Prioritised voice and data traffic
• Full-fibre (FTTP) broadband for fast, consistent speeds
• Separate secure guest WiFi for waiting rooms
• GDPR-compliant network configurations for patient data protection

You’ll never lose time due to unreliable internet again.

Business Mobiles for Dental Practices

We supply tailored mobile tariffs and devices to dentists on the move, locum practitioners, or practices that operate in multiple locations.

• SIM-only or SIM and device bundles
• Free roaming in ROI and Europe
• Mobile Device Management (MDM) for full compliance
• Spend caps and bolt-ons for predictable billing

Stay connected with colleagues and patients whether you’re in practice or between appointments.

Cyber Security and Compliance

Dental practices are a growing target for cyber criminals due to the volume of sensitive data stored. We help you stay compliant and protected with:

• Basic firewall and antivirus recommendations
• Optional penetration testing
• Email security and GDPR support
• Advice on NHS Digital or HSE compliance where applicable

Real Results from Real Clinics

We’ve delivered solutions for dental surgeries across Northern Ireland, Glasgow, and Dublin including single-site independents and multi-site groups.

Case in point: A four-site dental group in Belfast transitioned to our iPECS Cloud system, enabling cross-location call routing, voicemail sharing, and a single point of contact for telecom support. They saw:

• A 33 percent drop in missed calls
• 50 percent reduction in monthly telecom costs
• Improved staff satisfaction thanks to simpler call handling

You could be our next success story.

Why Yellowcom

• Local engineers in Northern Ireland, Republic of Ireland and Scotland
• 24/7 support from real people
• Bespoke maintenance packages
• Over 15 years’ telecoms experience
• Transparent pricing with no hidden charges

Book a Free Dental Practice Telecom Audit

Not sure if your current phone system is compliant with upcoming ISDN and PSTN switch-offs? Want to compare quotes? Book a free audit and one of our experts will review your current setup and recommend improvements with no obligation.

Call us: 03330 156 651 (UK) or 01263 5299 (IE)
Or contact us via our online form

FAQs

Do Yellowcom phone systems work with dental practice software like Exact or Dentally?
Yes. Our VoIP systems integrate with more than 130 CRM platforms, including many dental PMS systems. Ask us to check compatibility.

Can we have different hold messages for each practice?
Yes. We can customise hold music or messages for each location to suit your branding and customer experience goals.

What happens if our broadband goes down?
Our iPECS Cloud system includes automatic failover as standard. You can also opt for additional broadband backup for extra peace of mind.