Hotel Phone Systems & Connectivity Solutions

Award-winning phone systems and broadband solutions designed specifically for hotels and hospitality businesses across the UK and Ireland.

Communication Challenges Facing Modern Hotels

As a hotel manager or owner, you understand that seamless communication is the backbone of exceptional guest service. From booking inquiries and room service requests to managing staff across multiple areas of your property, your phone system and internet connection must be reliable, flexible, and easy to manage.

Today’s guests expect instant connectivity, and your staff needs robust communication tools to deliver the 5-star experience that keeps guests coming back.

Common Pain Points We Solve

• Missed booking calls when reception is busy handling check-ins
• Poor Wi-Fi coverage causing guest complaints and negative reviews
• Outdated phone systems that can’t integrate with property management software
• High international call costs eating into your profit margins
• Managing communications across multiple hotel departments and staff
• Unreliable broadband slowing down operations and guest check-in/out

Why Hotels Trust Yellowcom’s Communication Solutions

Yellowcom has delivered award-winning telecommunications solutions to hotels and hospitality businesses throughout Scotland, Northern Ireland, and the Republic of Ireland. Our phone systems and connectivity solutions are specifically designed to meet the unique needs of the hospitality sector.

iPECS Cloud Phone System for Hotels

Our cloud-based phone system gives your hotel the flexibility and features needed to provide exceptional service:

• Never miss a booking call with intelligent call routing and hunt groups
• Streamline check-in/out with CRM integration for guest recognition
• Free calls between departments and to UK landlines and mobiles
• Customisable hold music and promotional messages for incoming callers
• Mobile integration allowing staff to answer desk calls on the move
• Call analytics to monitor peak booking times and staff performance
• Multi-language voice menus to welcome international guests

Hospitality-Grade Broadband Solutions

Provide fast, reliable internet throughout your property with our hotel-specific connectivity packages:

• High-capacity guest Wi-Fi that handles multiple devices per room
• Separate networks for guests and hotel operations
• Full property coverage with no dead zones in rooms or common areas
• Bandwidth management to ensure consistent speed for all users
• 24/7 monitoring and rapid support response
• FTTP full-fibre options for the fastest possible speeds
• Guest login portal with your hotel branding

Business Mobile Plans for Hotel Staff

Keep your team connected wherever they are in your property:

• Flexible mobile plans customised to your hotel’s needs
• Shared data pools across multiple devices
• Competitive international rates for hotels with overseas guests
• Handset options for front desk, housekeeping, and management
• Mobile device management for hotel-owned devices

Why Choose Yellowcom for Your Hotel Communications?

1. Hotel Industry Expertise

Our team understands the unique challenges of hotel telecommunications, from reception desk systems to guest room phones and property-wide Wi-Fi.

2. Award-Winning Support

Winner of the Comms National Award for Best SME Telephony System three years running, our 24/7 support ensures your hotel communications never miss a beat.

3. Cost-Effective Solutions

Save up to 50% on your current phone costs while gaining more features designed specifically for hospitality businesses.

4. Local Service Across UK & Ireland

With offices in Belfast, Glasgow, and Dublin, we provide local support to hotels across the region.

5. Seamless Integration

Our systems integrate with popular hotel management software, booking platforms, and CRM systems.

How to Get Started

Getting the right communications solution for your hotel is straightforward with Yellowcom:

1. Book a free consultation with our hospitality telecoms experts
2. Receive a tailored proposal based on your hotel’s specific needs
3. Enjoy smooth implementation with minimal disruption to your operations
4. Benefit from ongoing support and system optimisation

Ready to Transform Your Hotel’s Communication System?

Don’t let outdated phone systems or unreliable internet impact your guest experience and bookings. Contact Yellowcom today for a free, no-obligation consultation on the best phone and internet solutions for your hotel.

Call us today:

• UK: 03330 156 651
• Ireland: 01263 5299

Or Request a Quote for your hotel’s communication upgrade

Hospitality Solutions We Provide:

• Hotel Phone Systems
• Guest Wi-Fi Solutions
• Staff Mobile Plans
• CRM & PMS Integration
• Call Analytics & Reporting
• Conference Calling Facilities
• Digital Reception Solutions
• CCTV & Security Systems

Serving hotels and hospitality businesses across Scotland, Northern Ireland, and the Republic of Ireland.