Emily

AI isn’t about replacing people – it’s about empowering them. In 2025, AI customer service in the UK is changing how businesses communicate. Whether it’s a customer chasing an order update or a client arranging an appointment, they expect an…

One Technology, Multiple Transformations: What unites them all is the need for reliability, flexibility and customer trust, and that’s exactly where modern phone systems solutions are changing the game. Today’s cloud-based systems like iPECS Cloud are not just about making…

Does your business still rely on a traditional phone system? The PSTN switch-off 2025 is the year to act before the UK’s old copper network goes silent for good! 1. What’s Happening and Why It Matters Did you know? More…