Lisney Belfast: Consolidating Telecoms for Seamless Property Management

About Lisney Belfast

Lisney is a well-established commercial property agency with operations across the UK. The Belfast office manages a vast portfolio, spanning asset sales, lettings, and property management services. With multiple departments and nationwide coordination needs, reliable communication is critical to delivering top-tier client service and internal efficiency.

The Challenge

Lisney’s telecom setup had grown fragmented over time. With:

• Separate providers for landline, mobile, and broadband
• Three separate invoices to reconcile each month
• Limited visibility and accountability when technical issues arose

…their team unknowingly faced unnecessary operational drag.

When Yellowcom first conducted a review, Lisney’s finance and IT teams realised how much time, budget, and administrative resource was being lost across disconnected systems.

“We didn’t realise how much time and cost was being lost having three separate telecom providers – Yellowcom solved that in one move.” – George Laing, Head of Finance

Our Solution

Yellowcom unified Lisney’s entire communications stack under one roof:

• VoIP Phone System (iPECS Cloud): Robust and flexible VoIP technology allowing seamless internal and external communication across offices and devices.
• Business Mobile Contracts: Fully managed mobile contracts tailored to Lisney’s usage across teams.
• High-Speed Office Broadband: Installed with precision despite infrastructure challenges (including manual wiring through walls and ceilings).
• Consolidated Billing: All services now appear on one transparent invoice, reducing admin time and eliminating billing confusion.

The Results

Since switching to Yellowcom, Lisney Belfast has enjoyed:

• ✅ Simplified admin with one provider, one invoice
• ✅ Increased reliability across all communications channels
• ✅ Faster issue resolution thanks to direct, responsive support
• ✅ Ongoing cost savings with transparent, tailored pricing

“We haven’t had any issues. I wouldn’t hesitate to recommend Yellowcom to another business.” – Harry Bateman

---

What Yellowcom Delivered

• 📡 iPECS Cloud VoIP System – Flexible, scalable telephony for property teams
• 📞 Business Mobile Contracts – Fully managed mobile plans across the team
• 🌐 Business Broadband Solutions – Fast, stable internet tailored to commercial office use
• 🔧 Engineer-Led Installation – Hands-on service, including complex infrastructure routing

---

FAQ

Can Yellowcom help manage multiple office locations?
Yes – our VoIP and mobile solutions are ideal for firms like Lisney with multiple properties or office locations needing centralised control.

Is there downtime when switching providers?
No major disruptions. Our engineers manage installation and system transitions to ensure business continuity throughout.

How does billing consolidation work?
All services are itemised clearly on one monthly invoice — saving you time and reducing errors.

---

Simplify Your Telecoms – Like Lisney Did

Are you juggling multiple providers and struggling to keep things aligned? Let Yellowcom unify your telecoms and help your team focus on what they do best.

📞 Request a Free Consultation
📃 Explore On-Premise Phone Systems
📘 Read About Yellowcom