iPECS Cloud is a feature-filled phone system, giving your day-to-day business communications more flexibility and fluidity. The iPECS phone system can convert a mobile or desktop device into a fully functioning phone system – with no change to your businesses current contact numbers.

Ericsson LG Phone System

Ericsson LG is made up of two well established technology brands – Sony and LG. They have combined their knowledge, expertise and experience to create iPECS – a series of communication technology, including; handsets, headsets and now, their very own Ericsson LG phone system.

Ericsson LG are a research and development driven brand, with innovation propelling their ever-expanding range of technology. The creation of iPECS has revolutionised unified communications – making cloud technology, more reliable, resilient and smarter. Integrating voice with data and moving to a new age phone system has never been simpler.


Benefits

The benefits of iPECS Cloud largely speak for themselves;

Save Money

Phone systems such as iPECS have proven time and time again to save money. With many businesses seeing a decrease of over 50% on their monthly costs.

This is largely due to physical phone lines not being needed, all you need is a licence, a compatible device and an internet connection. 

The majority of the phone system maintenance and updates can be done remotely, in real time, to help ensure that you have minimal to no downtime.

Work Together from Anywhere

With the iPECS Cloud phone system you aren’t restricted to the office, you can work from anywhere with ease. If you are currently working from home, switch to the cloud now to save money, and when you go back into the office? Take your brand-new phone system with you.   

Want to find out how easy it is to set up your iPECS phone system at home? Get in touch with one of our expert advisors today.

Stay Ahead of the Competition

Why pay more than you need to, for longer than you need to? Many businesses have already adopted a cloud phone system and are seeing the benefits and savings.

The telecoms industry is seeing a huge shift already from traditional to cloud technology. It is likely that in the near future, all communications will be moved over to the cloud.

Completely Scalable

If you wanted to add a new user to a traditional landline system, you would likely need to get a brand new phone line installed. With iPECS, users can easily be added without a lot of excess time and money being spent. Licences can be added at any time and are completely transferable within your company - a user can be renamed at any time so if you are simply refilling a role, you will not need to buy another licence.

Reliable - Automatic System Failover

With other phone systems, you may require business continuity to help ensure that there are protections put in place in case of an issue, with iPECS Cloud, you can rest assured that an automatic system failover is in place already to help protect you from unexpected downtime.

You can, of course, still opt for extra layers of protection with business continuity for broadband if you’d prefer.


iPECS Cloud Portal Features

The iPECS system is packed full of features that every modern-day business can benefit from.

Web Fax

Eco! Go paperless without alienating customers that still use fax.

Faxes are wildly outdated for many businesses – but you may still have customers that prefer to use them. Web faxing allows you to send and receive faxes as usual, but everything goes through your computer instead of a fax machine.

3 Months Call Recording

Included as standard when you sign up for iPECS phone system. iPECS gives you 3 months free call recording storage. This will allow you to store an unlimited amount of calls on the portal for 3 months. Need longer than 3 months? You can easily extend your call recording capability.

Night Mode

You can set up specific opening and closing hours for your business landlines, this will automatically put on a recorded message when you are out of office. The night mode feature allows you to set this at any time at just the click of a button.

Integrate with Over 130 CRM Systems

iPECS Cloud can be integrated with over 130 CRM systems giving you full control of your package.

Want to check if your CRM System is compatible with iPECS Cloud phone system? Get in contact today to find out!

Standard Features

Some of the more standard features include...

  • Customer hunt groups 
  • DND – do not disturb
  • Auto attendant and call queuing
  • Call transfers
  • Conference calls – up to 7 people
  • Pickup Group
  • Automatic call distributor
  • Paging group
  • Voicemail
  • Voicemail to Email
  • Hold music

  • Optional Bolt-Ons

    The Ericsson LG phone system comes with a variety of standard features, but also comes with a range of optional add-ons, allowing you to customise your package to suit your needs, without paying more than you need to.

    Additional Call Recording

    Call recording capabilities can be increased between 1-7 years depending on your business’s requirements. Call recording is charged per length of required storage time, not by the number of calls you need to record – which has proven to be a more cost-effective method for many customers.

    iPECS2Teams

    Great news if you already use Microsoft Teams. iPECS have joined up with Microsoft to give you a complete unified communications solution allowing you to make phone calls through the Teams platform – whilst still having all the functionality of Teams.

    You can also integrate iPECS phone system with Microsoft Office, Skype and a number of other applications.

    UCE Mobile

    Best for people that use the same phone personally and for business

    A handy app that allows you to make and receive business calls through a mobile device. Allows you to separate your work and personal calls on the one device. Calls through the app are tracked and recorded but you can keep your personal phone calls and messages personal. 

    Features include;

    • Active/busy status for each team member – tells you when someone is on a call
    • Instant messenger
    • Video and conference calls
    • Visual voicemail

    UCE Desktop

    Desktop app allows you to turn your computer into fully functioning phone system – all you need is a headset! You can also opt for a unified UCE mobile and desktop where calls will ring through both devices to help ensure that you never miss a call again.

    Features include;

    • CallClick – use your mouse to dial numbers
    • Instant messenger
    • Audio conference management
    • Visual voicemail

    Callsuite Analytics - 60 Days Free! 

    Ideal for supervisors

    Web based reporting, details call information including;

    • Missed calls
    • Calls that have not been returned
    • Amount of time spent on calls

    Report can be customised per user and all calls can be tracked on iPECS Cloud Mobile.

    iPECS Cloud Mobile

    Best for people who have separate business and personal phones

    This SIM card turns your mobile device into a SIP (cloud) device. iPECS Cloud Mobile doesn’t use one network provider. When switched on, the smart multi-net SIM will connect to Vodafone, O2 or EE – depending on which has the strongest signal in your area.

    All calls are recorded and stored for 3 months (unless additional call recording is required).



    Choosing Yellowcom

    • We Always Aim to Get You the Most for Your Money - Being a 3rd party reseller, we work with some of the biggest names in the industry – iPECS, BT, Microsoft, Gamma. We can help you find the best deal to suit your needs.
    • Local Engineers - We provide local, friendly support across Scotland and Northern Ireland, with engineers on hand to assist, whether this be remotely or in the form of an onsite visit.Need staff training for your new iPECS phone system? Just let us know and we can arrange it for you!
    • Customer Service Team - Our dedicated customer service team is on hand for any queries you may have, we aim to get an issues resolved as quickly as possible with minimal disruption to you.
    • Bespoke Maintenance Packages - We believe that you shouldn’t be paying more than you need to for your services, so, as with many of our other services, we can create a bespoke package to suit your maintenance requirements and your budget. 

    Still not sure if migrating to a iPECS cloud phone system is the right thing for your business?

    Transitioning to cloud communications has never been simpler. If you’re still on the fence, get in touch with one of our advisors and find out how iPECS Cloud can transform your communications.