Darver Castle: Seamless VoIP and Broadband for a Leading Irish Wedding Venue

About Darver Castle

Darver Castle is a prestigious and exclusive wedding venue located between Belfast and Dublin, set amidst beautiful countryside in County Louth. Known for hosting high-end weddings and events, the estate operates a busy, multi-department setup where seamless communication is essential to the guest experience and daily operations.

The Challenge

With a high volume of daily calls and cross-departmental coordination required, Darver Castle needed:

• A more reliable broadband connection to support staff, bookings, and operations across the venue.
• Advanced call handling features to ensure no enquiry was ever missed — crucial in a hospitality setting.
• A trustworthy provider to support the transition from their legacy phone and internet systems with minimal disruption.

Their team also expressed initial concerns about switching telecom providers, fearing technical hiccups, downtime, and complex onboarding.

Our Solution

Yellowcom delivered a comprehensive hospitality telecoms solution, including:

• Business Broadband: We implemented a fast and reliable broadband service tailored to the castle’s bandwidth needs, ensuring stable connectivity throughout the estate.
• VoIP Phone System (iPECS Cloud): Integrated call management, voicemail-to-email, and auto-attendant features helped streamline internal communication and guest handling.
• Custom Call Routing: Enabled smart routing and answering services so no call goes unanswered, even during peak times or out-of-hours.
• Expert Onboarding & Local Support: Our team handled the transition seamlessly, with no disruption to business operations, and provided full training for staff.

“Switching to Yellowcom came with some worries, but we were very quickly reassured. The whole process was very smooth, done in minimum time, and we’ve seen the results instantly.” — Anne Darcy, Event Manager, Darver Castle

The Results

Since partnering with Yellowcom, Darver Castle has experienced:

• ✅ Zero missed calls, leading to better customer engagement and increased bookings.
• ✅ Stronger, more reliable connectivity across departments, improving productivity.
• ✅ A smooth transition that reassured the team and minimised any operational disruption.
• ✅ Ongoing satisfaction, with responsive support and consistent service quality.

“From the first day their agent came to tell us about their services, right to date, we’ve had no issues. Everything has been smooth sailing.” – Anne Darcy

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Key Features Delivered

• 📞 VoIP Cloud Phone System – Learn more about iPECS Cloud for Hospitality
• 📡 High-Speed Business Broadband – Discover Business Broadband options
• 🛠️ Ongoing Support & Maintenance – Explore our Phone System Maintenance services

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FAQ

What makes Yellowcom ideal for wedding venues like Darver Castle?
Our systems are designed to ensure hospitality teams never miss a call and can scale with seasonal demand. Plus, our broadband supports seamless online bookings and guest comms.

How long does it take to switch providers?
In Darver Castle’s case, the switchover was completed with minimal downtime. Most clients are up and running within a few days after agreement.

Can Yellowcom handle both phones and broadband?
Yes — we provide an all-in-one service with broadband, VoIP, and even business mobile solutions.

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Need a Telecoms Upgrade for Your Venue?

Let’s make sure your business never misses a call. Whether you’re running a wedding venue, hotel, or hospitality group, we’ll tailor a communications solution that just works.

👉 Request a Free Consultation
📞 Or call us now on 03330 156 651