Cloud Phone System for Roofing & Industrial Firms | Curtis Moore

Discover how Yellowcom helped a leading UK roofing and cladding contractor modernise their communications with a cloud-based phone system designed for growth, flexibility and remote working.

About Curtis Moore

Curtis Moore is a long-established industrial and commercial roofing and cladding contractor, founded in 2000. With headquarters in Glasgow and a satellite office in Manchester, the company delivers large-scale roofing and façade projects throughout the UK and has ongoing expansion plans in place.

The Challenge

Before partnering with Yellowcom, Curtis Moore relied on a traditional Panasonic PBX phone system. Over time, this legacy setup began to limit the company’s operational agility and scalability.

Key pain points included:

• A traditional PBX system with limited flexibility
• Multiple suppliers for phone lines, broadband and maintenance
• No ability for remote working or mobile integration
• Increasing costs and complexity when adding users or sites
• A need for future-proofing ahead of office expansion

With plans to open new locations and support more remote staff, Curtis Moore needed a modern, centralised solution that would unify communications across the business.

Why Yellowcom

Curtis Moore selected Yellowcom due to our proven track record with cloud phone systems and our ability to deliver fully managed telecoms across multiple UK locations. As a local provider with national reach, Yellowcom offered:

• Expertise in cloud-based VoIP systems, including iPECS Cloud
• A single provider for lines, broadband, phones and support
• Fast deployment and in-person onboarding from local engineers
• Flexible mobile app functionality with location-based call presentation
• Competitive pricing with all services on one simple monthly bill

👉 Explore our Cloud Phone Systems for Business

The Solution

Yellowcom deployed a robust cloud phone system tailored to Curtis Moore’s needs:

• iPECS Cloud Phone System to replace the old Panasonic PBX
• Integrated mobile app allowing users to make and receive calls on the go while displaying their office number
• Geographic numbers configured for Glasgow HQ and the Manchester office
• FTTC broadband lines with auto-failover – voice and data separated for maximum resilience
• Consolidated billing – all telecom services under one monthly invoice
• Engineer-led onboarding – ensuring a smooth switch with minimal disruption
• Ongoing UK-based support from the Yellowcom team

Results & Benefits

Outcome	Result
Improved flexibility	Staff now work remotely with full phone functionality
Unified communications	All locations and users on one cloud platform
Lower telecom costs	Reduced operational overhead through consolidation
Enhanced reliability	Failover broadband ensures uninterrupted service
Future-ready setup	Easily scalable as new offices come online

The system upgrade delivered immediate improvements to daily operations and positioned Curtis Moore for continued growth — without being held back by outdated infrastructure.

Next Steps

Curtis Moore are now exploring additional Yellowcom services, including Mobile Device Management (MDM) and fully managed IT support, as they continue expanding their workforce and regional footprint across the UK.

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Ready to modernise your communications?
📞 Call 03330 156 651 or book a free discovery call to explore our cloud telecom solutions for your industry.