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Did you know 43% of UK businesses reported experiencing a cyber security breach or attack in the last 12 months? That is not “maybe someday” territory and it is why cybersecurity training is one of the fastest ways to reduce…
Taking card payments over the phone is quick, convenient and, for many businesses, an important part of delivering good customer service. But whenever a customer shares their card details during a call, your business also takes on responsibility for protecting…
The Ireland PSTN and ISDN switch off is changing the way businesses think about their telephone lines and communications infrastructure. As traditional copper-based services are gradually replaced by modern IP and fibre-based technology, Irish organisations need to understand what they…
Business telecoms costs UK companies pay can easily creep upwards without anyone noticing. A new phone licence is added when somebody joins. Another mobile contract is taken out. Broadband is installed at a second location. An old service continues to…
Running a business in Ireland increasingly means running a technology-dependent business. Microsoft 365, laptops, cloud applications, cybersecurity, backups, broadband and remote access are now part of everyday operations. When one of those systems stops working, the problem quickly moves beyond…
Whether you’re investing in a new business phone system, upgrading your broadband, improving your cyber security or moving to Microsoft Teams Calling, choosing the right technology is only part of the equation. The ongoing support you receive after the installation…
Your business can survive a power cut. It can survive a broadband outage. It might even recover from a cyberattack. But if your customers can’t get through to you when they need you most, every minute of downtime damages revenue,…
Whether your business operates from two locations or twenty, keeping every team connected can be a challenge. Different phone systems, inconsistent customer experiences and communication silos often slow down productivity and make collaboration more difficult. A modern multi-site business phone…
Aaron joined Yellowcom over two years ago as an Accounts Assistant and has become an important part of our Finance team. Alongside his day-to-day responsibilities, Yellowcom has supported him in studying towards his professional accountancy qualifications, helping him develop new…
If you’re considering replacing your business phone system, switching to Microsoft Teams Calling is one of the smartest investments your organisation can make. Microsoft Teams Phone transforms Microsoft Teams into a fully featured cloud phone system, allowing employees to make…
