UK: 03330 156 651 | IE: 01263 5299
SECURE PHONE PAYMENTS. PROTECT CUSTOMER DAT. STAY COMPLIANT
Secure Phone Payments for Businesses | PCI Compliant Payment Solutions
If your business accepts card payments over the phone, protecting sensitive customer information isn’t optional – it’s essential. PCI DSS (Payment Card Industry Data Security Standard) is the globally recognised framework designed to keep payment card data secure and help businesses reduce the risk of fraud and data breaches.
PCI for iPECS ensures card details are hidden from staff and automatically excluded from call recordings, helping businesses meet compliance requirements with minimal disruption.
work smarter, deliver better customer experiences
What is PCI DSS?
PCI DSS is a set of security standards created to ensure that any organisation handling cardholder information stores, processes, and transmits payment data securely.
This places your business within PCI DSS scope and creates potential compliance risks if card data is not handled correctly. PCI DSS exists to protect customer information and reduce the likelihood of fraud, financial penalties, and reputational damage.
At Yellowcom, we help organisations across the UK and Ireland simplify PCI DSS compliance with secure phone payment solutions that protect both your business and your customers.
UNINTENTIONAL EXPOSURE
IF YOUR TEAM TAKES PAYMENTS OVER THE PHONE, CARD DETAILS CAN UNINTENTIONAL BE CAPTURED THROUGH:
CALL RECORDINGS
WRITTEN NOTES
CRM SYSTEMS
EMAIL COMMUNICATIONS
work smarter, deliver better customer experiences
How PCI DSS Phone Payment Solutions Work?
A PCI-compliant phone payment solution removes sensitive card information from the conversation and transfers it directly to a secure payment environment.
When a customer is ready to make a payment:
MORE THAN COMPLIANCE, A BETTER BUSINESS CONVERSATION
A secure phone payment solution doesn't just help with compliance. It can transform how your business operates, making payment conversations warm, frictionless and completely safe
Protect Customer Trust
Customers expect their payment information to be secure. Demonstrating that your business follows recognised security standards provides reassurance and builds confidence in your services.
Reduce Business
Risk
Failure to protect cardholder data can result in business liabilities. A secure payment process helps minimise these risks while creating a safer experience for customers.
risks include
- Finacial Penalties
- Regulatory investigations
- Loss of customer confidence
- Reputational Damage
Meet Industry Requirements
Many sectors regularly take payments over the phone. PCI DSS compliance ensures your payment processes align with industry best practices.
- HOSPITALITY
- PROPERTY MANAGEMENT
- PROFESSIONAL SERVICES
- RETAIL
- LEGAL
IS YOUR BUSINESS PCI DSS COMPLIANT?
Yellowcom can help you implement a secure, easy-to-use PCI DSS solution that protects your business, supports compliance requirements, and enhances customer trust.
What is PCI DSS and why is it important?
PCI DSS (Payment Card Industry Data Security Standard) is a globally recognised security standard designed to protect cardholder data. It helps businesses reduce the risk of fraud, data breaches, financial penalties, and reputational damage when processing payments.
Does my business need PCI DSS compliance?
If your business accepts card payments over the phone, online, or in person, PCI DSS compliance is likely required. Any organisation that stores, processes, or transmits cardholder data must take appropriate steps to secure that information.
How does PCI for iPECS protect customer payment details?
PCI for iPECS ensures customer card details are entered securely and never exposed to employees. Call recordings automatically pause during payment capture, preventing sensitive information from being stored while helping your business maintain compliance.
What is Contact Safe-Pay?
Contact Safe-Pay allows customers to complete payments securely through a payment link sent via SMS or email. Because customers enter their details directly into a secure payment portal, agents never see or hear card information, reducing compliance risk and improving security.
Is PCI DSS compliance difficult to manage?
Not with the right solution. PCI for iPECS and Contact Safe-Pay automate many compliance requirements, helping businesses protect customer data, simplify audits, and maintain PCI DSS standards without disrupting day-to-day operations.
Frequently Asked Questions
Ready to Make PCI Compliance Simple?
Taking card payments over the phone shouldn’t be complicated. With PCI for iPECS and Contact Safe-Pay, you can protect customer data, reduce compliance headaches, and provide a secure payment experience your customers can trust.
♦ Protect sensitive card details
♦ Build customer confidence
♦ Simplify PCI DSS compliance
♦ Supported by Yellowcom specialists
Speak to our team about secure phone payments today.
03330 156 651
UK Contact Number
01263 5299
IE Contact Number
INDUSTRY EXPERTISE
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