Feature-Rich IP Phone for Modern Business

A smart, scalable handset built for growing teams.
The iPECS 1030i gives users advanced call control, high clarity audio, and programmable flexibility — perfect for small to mid-sized businesses using iPECS Cloud or UCP platforms.

---

What is the iPECS 1030i?

The iPECS 1030i is a professional-grade IP phone from Ericsson-LG, offering 18 programmable keys, advanced call handling, and an intuitive full-colour display. Ideal for receptionists, executives, or anyone needing fast access to contacts and system features.

With flexible configuration options and seamless integration into your iPECS system, it’s designed to support the demands of agile and hybrid working environments.

---

Key Features at a Glance

✅ 18 Programmable Flex Keys
Customisable over 3 pages for speed dials, BLF, or system features.

✅ 2.8” Full Colour Display
See caller details, call status and menu options clearly.

✅ Advanced Call Handling
Transfer, hold, park, DND, voicemail, and more — all from the handset.

✅ Headset-Ready
Toggle between handset and headset easily.

✅ Intuitive Soft Keys & Navigation
Context-sensitive options make every task quick and efficient.

---

iPECS 1030i Button Overview

• LCD Display – Clear status view, call info, and soft key functions
• Soft Keys – Change dynamically based on context
• Navigation Key + OK – Scroll menus and confirm actions
• Flexible Buttons – Assign features, extensions or lines
• MSG – Access voicemail and message options
• Mute – Temporarily silence your microphone
• Headset Toggle – Switch between headset and handset
• Dir (Directory) – Access personal or shared phonebooks
• Trans (Transfer) – Transfer active calls or access programming
• DND (Do Not Disturb) – Mute incoming calls
• Hold – Park a call temporarily
• Speaker & Volume – Handsfree mode and audio control

---

Call Handling Basics

☎ Answering a Call

• Lift the handset or press the Speaker button.
• Press a flashing Flex key to answer another ringing line.
• Use the PICKUP soft key to pick up a call on a colleague’s extension.

📞 Making a Call

• External: Dial 9 + number. Use handset or handsfree.
• Internal: Dial the extension number or press a programmed Flex key.

🔁 Transferring a Call

• During a call, press Transfer or TRANS soft key.
• Dial the number or press a Flex key.
• Announce the call or hang up to complete the transfer.

🔇 Rejecting a Call

• Press DND to silence or reject a call.

---

Advanced Features

🔕 Do Not Disturb (DND)

• Press DND to enable/disable. Blocks all incoming calls.

📂 Directory Search

• Press Dir, enter the contact’s first letter (e.g. K = press 5 twice).
• Navigate and press OK or Send to dial.

🔄 Call Forwarding

• Use navigation to access FWD soft key:
  1 – Forward All
  2 – Forward on Busy
  3 – Forward on No Answer
  4 – Forward on Busy/No Answer
  5 – Disable Call Forwarding (press #)

📞 Ad-Hoc Conference Call

• Call first person
• Press Flex key
• Call second person
• Press same Flex key twice to merge calls

---

Voicemail Access & Settings

📧 Accessing Voicemail

• Press MSG, then:
  1 – Call back
  2 – Missed calls
  3 – Voicemail
  4 – Internal SMS

Forgot your password? Contact your system administrator.

🎧 Voicemail Menu Options

• 1 – New messages
• 2 – Saved messages
• 3 – Urgent messages
• 4 – Send messages / manage greetings
• 5 – Personal settings
• 8 – Change greeting or password
• 0 – Exit voicemail

---

Useful Extras

⏸ Call Parking

• Press Transfer, dial #601 or use Park key.
• Hang up to return to idle.
• To retrieve: lift handset and dial the same park code.

🔔 Call Logs & Redial

• Press LOG soft key
• Use arrows to browse missed, dialled and received calls
• Press SEND to redial or DETAIL for call info

📞 Camp On

• If the extension is busy, press * to wait or press MSG for call-back notification.

---

FAQs

Can I adjust the display or font size?
Yes – access the Menu button to customise display settings.

Can I use a headset with this phone?
Absolutely – plug in your headset and use the Headset toggle key.

Can I mute myself during a call?
Yes – press the Mute button. The caller won’t hear you until you unmute.

How do I access my voicemail if I’m working remotely?
If your system is cloud-hosted, voicemail can often be accessed via web or mobile app — check with our support team.

---

1030i Cloud

📶 Speedy and Reliable Business Broadband

Ensure your iPECS 1030i handset operates at peak performance with 1030i Cloud — our VoIP-ready broadband solution built for SMEs.

✅ Automatic Failover
Keeps your business online with seamless backup connectivity.

✅ Powerful Customer WiFi
Deliver reliable, high-speed wireless for staff and guests.

✅ VoIP-Optimised Performance
Prioritises voice traffic for uninterrupted call quality.

📃 Download the 1030i Cloud Overview PDF

Need Help with the 1030i?

Yellowcom provides complete training and support for iPECS handsets. Whether you’re onboarding new users or troubleshooting features, our team is here to help.

📞 Call us: 03330 156 651 (UK) / 01263 5299 (Ireland)
📧 Email: support@yellowcom.co.uk
👉 Request Setup or Assistance